It was a good reminder that unfortunately we don’t always get to collaborate with people who have mastered the nuances of communication in the workplace.
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Maybe you know a colleague who regularly employs a similar kind of verbal smackdown. This type of passive-aggressive behavior is meant to put you in your place, even though it’s often disguised as reasonable or friendly. Think of it as sugarcoated antagonism.
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Patronizing people talk down to you. Their goal is to feel superior at your expense, resulting in you feeling belittled and inferior.
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You need a good game plan to defend against this type of behavior—or else your self-confidence is going to take a big hit.
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Try one of these strategies to keep your cool and not sink to the level of the offending party.
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4. Ask for Clarification
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Remember that other people’s behavior is always more about them than it is about you. An excerpt from Don Miguel Ruiz’s The Four Agreements: A Practical Guide to Personal Freedom, explains this idea well: “What others say and do is a projection of their own reality, their own dream. When you are immune to the opinions and actions of others, you won’t be the victim of needless suffering.”
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You may not be able to change the behavior of others, but you can at least learn to effectively deal with them to minimize the impact and suffering on you, your confidence, and your work.