[Updated September 2019]
The single biggest problem with communication is the illusion that it has taken place.
– George Bernard Shaw
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Communication is such a complex concept, it holds as much opportunity for failure as it does for success. With these 5 habits, anyone can become an amazing communicator.
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Theorists note that whenever we communicate there are really at least six “people” involved:.
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1. Who you think you are
2. Who you think the other person is
3. Who you think the other person thinks you are
4. Who the other person thinks s/he is
5. Who the other person thinks you are; and
6. Who the other person thinks you think s/he is.
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Confused? Ha ha, me too. I had to map that one out. Which helps make the point. Communication is hard!
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Yet it’s one of the most important skills you can bring to the workplace (and to life in general).
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Harvard Business Review subscribers rated the ability to communicate “the most important fact in making an executive promotable.”
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They ranked it more important than ambition, education, and hard work.
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And if you’re just out of school, take heart. The ability to verbally communicate with persons inside and outside the organization is a top skill required by employers for college grads.
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When you think about it, communication is such a complex concept, it holds as much opportunity for failure as it does for success.
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So in this week’s The Muse column, I carve out 5 interpersonal communication habits that you need to become a top performer.
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Read “5 Communication Habits of Truly Amazing Communicators” on The Muse here.
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If you have issues in these areas, these suggestions will help. Try something new this week and see what kind of reaction you get, and how your perception of a situation shifts.
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When you take responsibility for communicating effectively, you’re building a solid Career Strategy.
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ChloeVDeMars thanks for sharing Chloe! Nice to meet another PDXer!
Thank you Chloe,
You have helped me by giving me some ideas on how to listen better.
Toni Green