3 Times You Should Speak First at Work (and 3 Times You Shouldn’t)

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I took a class once that used a talking stick to facilitate conversation. If you’re not familiar, this is a tool used to make sure everyone’s voice is heard because you can only chime in when you’re holding it.

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Oh, if only the workplace had such a clear-cut process. Sometimes it’s tough to know when to speak up, and when to let the other person go first. Maybe you’re negotiating a raise, dealing with an angry client, or on a conference call with senior executives. When do you cede the floor—and when do you take the lead?

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While I can’t provide the answer for every situation, I can tell you best practices.

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1. You Speak First When You’re Negotiating a Raise at Work

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2. Let the Other Person Speak First When Discussing Salary in an Interview

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3. You Speak First When Attending a Meeting

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4. Let the Other People Speak if You’re Leading a Team Meeting

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5. You Speak First When Working with Introverted Colleagues

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6. Let the Other Person Speak First if He or She’s an Angry Colleague

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There may be no talking sticks where you work. But you can use the idea in any number of situations, whether or not you’re holding it. Thinking of the outcome you’re hoping for can help you decide how to approach a situation.

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When you make thoughtful decisions about when to speak, and when to listen, you’ll not only achieve better results, but you’ll demonstrate leadership and competence in your communication skill set.